2021 — A year of creativity and breakthroughs
In 2021, we’ve come a long way as a community — you invited so many new members, built some great automations, and changed the way work got done.
No matter what team, department, or role you’re in, one thing’s for sure: you’re a part of this amazing automation momentum that will only keep growing.
On this note, lets celebrate what you have achieved so far.
You created a diverse community of builders
In 2021, we amassed a community of over 235,000 builders — an amazing feat considering you doubled the number of builders we had in the previous year in every department, team and role.
You welcomed builders from different departments and teams, such as:
Business Technology
Business Systems
Finance and Accounting
Legal Operations
Sales Development
Data Engineering
Product
Customer Service
Human Resource
Marketing
Each of them held a unique role and played an integral part in driving the automation movement.
You pushed boundaries
2021 was also a year of breakthroughs. As a community, you connected to a total of 3492 unique apps such as:
Slack
Snowflake
Workday
ServiceNow
Oracle
Salesforce
Jira
Zendesk
Okta
Coupa
SAP
This is just a fraction of the automation possibilities that you have inspired. In total, you automated more than a 150 billion activities. You were relentless in uncovering different ways to automate your business and transform the way work gets done.
Here are just some of the business processes that YOU have revolutionized:
Support ticket escalations
Recruitment analysis
Access provisioning
Event-to-opportunity
Customer onboarding
Procure to pay
Settlement reports
Product billing
Order-to-cash
Lead and contact enrichment
Candidate feedback
Expense tracking
Incident reporting
Lead Routing
Your love for automation grew
You automated the heck out of 2021. Here are the stats to prove it:
Support — 232% increase in automation
Human Resource — 235% increase in automation
Finance and Accounting — 235% increase in automation
Sales and Marketing — 238% increase in automation
IT — 240% increase in automation
You went wall-to-wall, leaving no room for inefficiencies and sustained the automation movement. Yet again, you are changing the work gets done.
You are UNSTOPPABLE
Thank you for an amazing 2021, and and we look forward to an even more unstoppable 2022
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