Automating business processes is an important way to boost productivity, not only by providing the means to increase throughput, but also by allowing staff to concentrate on other, more important, parts of their jobs. Even in today’s digital businesses, we have electronic equivalents to old fashioned paper pushing, and many important tasks that take longer than they should, such as processing invoices, approving payments, and managing purchases.
Business process optimization isn’t new. It’s something we’ve been trying to do for decades, from the days of the first mainframes. Many of today’s digital workflows were defined back in the 1990s, with the arrival of client/server systems. Many of those processes are still embodied in aging Visual Basic or Delphi applications, ossifying work practices even as line-of-business applications have been modernized. It’s time for business process automation to make the same jump, using cloud-native tools and frameworks, and even taking advantage of machine learning.
To read this article in full, please click here
InfoWorld Cloud ComputingRead More
