Revolutionize Issue Handling and Employee Experience

AI-Driven Internal Ticket Handling and Issue Resolution

Discover an innovative automation that streamlines internal issue resolution. Whether it’s a laptop problem, app access request, or leave management concern, this recipe simplifies the process for you.

How the Automation Works:

This recipe, designed to simplify issue management, harnesses the power of AI. When an employee submits a query on Slack, Dialogflow CX processes it to detect intent. If it’s related to laptop or app access issues, a Jira ticket is generated and Slack updates are provided. For leave requests, employee details trigger Bamboo HR leave management.

Why This Automation Is Impactful:

This AI-driven recipe enhances operational efficiency and elevates employee experience by ensuring transparent and efficient issue resolution. This automation not only saves time and effort but also optimizes resource utilization, benefitting both employees and the business.

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Feel free to check out the sample recipe for a ready-to-use version that you can easily duplicate and implement.

The post Recipe highlight: AI-powered automation for efficient internal ticket resolution appeared first on Workato Product Hub.

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