Tuesday, November 28, 2023
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Is Amazon Alexa a success?

Amazon likes to boast that there are “more than 900,000 registered Alexa developers who have built over 130,000 Alexa skills,” but it’s still the case that it’s virtually impossible to actually use more than a small handful of those skills. Hence, it’s not surprising that Priya Anand, after reviewing internal Amazon documents that detail slowing growth in Alexa devices, concluded that Alexa’s biggest problem is “people simply don’t find Alexa that useful.“

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