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Community Connectors: What’s new in November

New Community Connectors in November

Creatio

New

Creatio is a no-code platform that enables non-technical users to build workflows and manage CRM with minimal restrictions. It can help organizations digitize workflows, enhance customer and employee experiences, and boost efficiency across all business units.

Use this connector to:

Upsert contacts from a database of clients and leads.
Create deals for potential prospects.
Create sales accounts for new organization engagements.

Additional resources:

Install and start using Creatio connector

Classy

New

Classy is an online fundraising platform that supports direct giving, peer-to-peer fundraising, recurring donations and event management. It provides tools to help organizations customize campaigns to give the donors a better experience.

Use this connector to:

Create offline transactions.
Create supporter data from a database table.

Additional resources:

Install and start using Classy connector

Ivanti Neurons

New

Ivanti Neurons for ITSM is a cloud optimised ITSM solution that uses a modular design which helps enterprises deploy quickly and scale easily based on their requirements. This connectors allows you to reduce the administrative burden and optimise costs with self-service and workflow automation.

Use this connector to:

Create new incidents when a ticket is raised from a customer service application.
Create new employee from an identity access management application.

Additional resources:

Install and start using Ivanti Neurons connector

Keycloak

New

Keycloak is an open-source identity and access management (IAM) system designed to help organizations manage user authentication, authorization, and identity management in a secure and scalable manner. It provides a robust solution for managing user accounts, roles, and permissions in web applications and services.

Use this connector to:

When there’s a new employee hired in an HR application, create user in Keycloak and assign groups.
Search users in Keycloak and update their related information in HR application.

Additional resources:

Install and start using Keycloak connector

Community Connector Updates: Enhancements and Bug Fixes

GraphQL

Enhancement

GraphQL is a data query and manipulation language for APIs. Workato’s GraphQL connector enables you to query and mutate records from any application that supports GraphQL API.

Enhancements made:

Authentication headers are now provided as individual key-value pairs (values are masked).
Query parameters are now provided as individual key-value pairs (values are masked).
Support for the JSON data type for both input and output fields.

Additional resources:

Install and start using GraphQL connector

Read GraphQL docs on Workato

Watch GraphQL Video on YouTube

Monday

Enhancement

Monday is a cloud-based platform that allows users to create their own applications and work management software.

Enhancements made:

Support for the new API version (2023-10) has been provided.
In the ‘Search Board’ action, the POS input field has been removed.
In all related actions, the ‘Items’ field in the output has been replaced with the ‘Items Page.’
The ‘item by Column Value’ object has been renamed to ‘items Page by Column Values.’

Additional resources:

Install and start using Monday connector

Segment

Enhancement

Segment is a platform that helps businesses manage their customer data from multiple sources, enabling a better understanding of their customers and improved business decisions. It allows companies to unify data from various sources, such as websites, mobile apps, and other systems, to create a comprehensive view of their customers. This unified data can then be used for analytics, personalization, and marketing.

Enhancements made:

Updated connector to use the latest Public API version.
Added region options in creating the connection.

Additional resources:

Install and start using Segment connector

Kickflow

Enhancement

Kickflow is a cloud workflow system that enables companies to improve productivity and business efficiency through approval process.

Enhancements made:

Updated the Dedup logic to pick the events that are coming at the same time.
Made changes to real-time trigger event options to allow multiselection

Additional resources:

Install and start using Kickflow connector

Acumatica

Enhancement

Acumatica is a leading innovator in cloud ERP with customers located around the world. Acumatica ERP delivers adaptable cloud and mobile technology with a unique all-inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere.

Enhancements made:

Added the Shipment object for Create and Update actions.

Additional resources:

Install and start using Acumatica connector

Azure Active Directory

Enhancement

Azure Active Directory allows enterprises to provide scalable and secure identity management services.

Enhancements made:

New/updated user trigger – Added a field hint for specifying additional output fields.

Additional resources:

Install and start using Azure Active Directory connector

Orderful

Enhancement

Orderful is a complete cloud EDI platform for manufacturers, distributors, retailers, and technology companies. Forward-thinking companies are using Orderful to replace their existing EDI infrastructure.

Enhancements made:

Removed API v2 actions/endpoints.
Added new action – List transactions from the polling bucket.
Added triggers/actions sample outputs.
Added new actions – Approve delivery, Fail delivery.
Added new batch trigger – New transactions from poller bucket.
Create transaction – Added a picklist input for selecting a transaction type, ISA sender/receiver.
Get transaction – Added expand input field.

Additional resources:

Install and start using Orderful connector

Infor Talent Management

Enhancement

Infor Talent Management is a suite of software applications designed to help organizations effectively manage their human resources (HR) and talent acquisition processes. It includes a range of tools and features that enable companies to attract, develop, and retain top talent. Infor Talent Management helps organizations streamline their HR processes and create a more efficient, productive, and engaged workforce.

Enhancements made:

Added schema builder as an input field for the Search record action and new/updated record trigger for objects: JobRequisition and Candidate. This allows the user to specify custom fields within the JobOpeningList or CandidateList which can then be used as output data pills.
Added CountyName to the Candidate fields schema and Create record action.

Additional resources:

Install and start using Infor Talent Management connector

Explore Infor Talent Management recipes

OpenAPI

Enhancement

The OpenAPI connector is a universal connector that can be used to work with any application that describes its API endpoints using OpenAPI.

Enhancements made:

Added batch trigger for New/updated records.
Improved support for oneOf and anyOf (OAS v3).

Additional resources:

Install and start using OpenAPI connector

Read OpenAPI docs on Workato

Watch OpenAPI Video on YouTube

InsightVM

Enhancement

InsightVM is a vulnerability scanner platform that is used to scan systems to find vulnerabilities.

Enhancements made:

Added the ability to define TLS server certificates when establishing connections.

Additional resources:

Install and start using InsightVM connector

MYOB Advanced

Enhancement

MYOB Advanced is a cloud-based enterprise resource planning (ERP) software solution designed for small and medium-sized businesses (SMBs). MYOB Advanced offers a comprehensive suite of integrated business management tools and features, making it suitable for companies looking to streamline their operations and manage various aspects of their business, including accounting, finance, inventory management, sales, and more.

Enhancements made:

Added “Delete“ field under Details in Update Sales Order action for the ability to remove line details in a sales order.

Additional resources:

Install and start using MYOB Advanced connector

Abbyy Flexicapture

Enhancement

Abbyy Flexicapture is a highly accurate and scalable document workflow platform. It intelligently captures, classifies, and transfers critical data from unstructured and structured documents to the right process, workflow, or decision engine.

Enhancements made:

Updated logic for Process a file action, file IDs in Verification / Exception status after 30 minutes will be returned in their respective data pills.

Additional resources:

Install and start using Abbyy Flexicapture connector

Talkdesk

Enhancement

Talkdesk is a cloud-native, CX platform with customer self-service, omnichannel engagement, workforce engagement, employee collaboration, and customer experience analytics.

Enhancements made:

Added List Queries action.
Added Get Stream action.
Added Create Stream action.
Added Update Stream action.
Added Download Report action.

Additional resources:

Install and start using Talkdesk connector

Highspot

Enhancement

Its intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Enhancements made:

Added New item trigger

Additional resources:

Install and start using Highspot connector

SOAP

Bug Fix

Workato’s SOAP connector is a universal connector that can be used to connect to any web service through the use of WSDL descriptions.

Bug fixes:

Operation timeout is now 150 seconds.
Use synchronous HTTP client (unless authentication type is NTLM).

Notes:

Requires SOAP extension v16.

Additional resources:

Install and start using SOAP connector

Read SOAP docs on Workato

HeyMarket

Bug Fix

HeyMarket is a business messaging solution which provides shared inboxes for text and Facebook messaging with customers, contractors, or partners. It can be leveraged by support, marketing, and operations teams to manage staff updates, customer appointment confirmations, dispatching, support requests, and more. Different teams can each have their own shared inbox, and chats can be assigned to individual team members, with indicators to show which team members are viewing or responding to a conversation.

Bug fixes:

Fixed bug by implementing 2 new triggers for the Conversation object. This addresses the New/updated record trigger Conversation object returning duplicate events.

Additional resources:

Install and start using HeyMarket connector

Spotify

Bug Fix

Spotify is a digital music, podcast, and video service that gives you access to millions of songs and other content from creators all over the world. Basic functions such as playing music are totally free, but you can also choose to upgrade to Spotify Premium.

Bug fixes:

Fixed the connect button issue.

Additional resources:

Install and start using Spotify connector

Google Ads

Bug Fix

Google Ads is an online advertising solution that businesses use to promote their products and services on Google Search, YouTube, and other sites across the web. Google Ads also allows advertisers to choose specific goals for their ads, like driving phone calls or website visits. With a Google Ads account, advertisers can customize their budgets and targeting, and start or stop their ads at any time.

Bug fixes:

Fixed issues in the Add customer match data action.

Additional resources:

Install and start using Google Ads connector

ClickUp

Bug Fix

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Bug fixes:

Added datapill support for independent toggle fields for all objects.

Additional resources:

Install and start using ClickUp connector

The post Community Connectors: What’s new in November appeared first on Workato Product Hub.

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