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Community Connectors: What’s new in January

New Community Connectors in January



HL7, or Health Level Seven, is a set of international standards for the exchange, integration, sharing, and retrieval of electronic health information.

HL7 messages are a key component of this standard, and they serve as the format for exchanging information between healthcare applications. These messages are structured in a way that allows different systems to understand and interpret the data consistently. HL7 messages can be used for various purposes, including transmitting patient demographic information, laboratory results, clinical observations, and administrative data.

This HL7 Workato Connector allows you to send and receive HL7 messages in different versions. It consists of this platform connector and a corresponding OPA extension.

Use this connector to:

Send HL7 messages

Receive HL7 messages

Additional resources:

Install and start using the HL7 connector

Download the OPA extension

ServiceNow (Custom) – CMDB


ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks.

Use this connector to:

Manage the configuration items and their relations.

Additional resources:

Install and start using ServiceNow (Custom) connector

Employment Hero


Employment Hero provides a cloud-based solution that offers various tools and features to streamline HR processes, manage employee data, and handle payroll tasks. Some of the key features of Employment Hero include employee onboarding, performance management, time and attendance tracking, and compliance management.

Use this connector to:

Search for payslips when leave-related timesheet entries are created

Search employees when a new lead/prospect is created in a CRM application

Get tax declaration details when a transaction is processed in an accounting application

Additional resources:

Install and start using the Employment Hero connector



Freshdesk is a helpdesk system and Customer Relationship Management (CRM) solution that simplifies customer service for your team and helps them provide a great customer experience.

Use this connector to:

Create a forum topic for unresolved tickets in the queue

Create a solution article for the common issues reported

Create agents for new users that joined the IT helpdesk department

Create a note into an existing ticket that needs internal conversations with the Helpdesk team

Reply to a ticket as a first response to newly-submitted tickets

Additional resources:

Install and start using the Freshdesk connector

Community Connector Updates: Enhancements and Bug Fixes

Microsoft Graph API


Microsoft Graph API allows you to access Microsoft Cloud service resources. This ranges from creating new users in Microsoft Office to creating calendar events.

Enhancements made:

Fixed object schemas in List actions

Fixed issue in generating schemas

Added built-in custom/action, deprecating the custom action code template

Added error handling in retrieving worksheets

Additional resources:

Install and start using the Microsoft Graph API connector

Microsoft Entra ID (Azure Active Directory)


Microsoft Entra ID allows enterprises to provide scalable and secure identity management services.

Enhancements made:

Updated connector name to Microsoft Entra ID

Changed List actions to Search actions

Added filter parameters to search actions

Added missing fields for the User object schema

Shorted connector title in actions/triggers

Fixed a few issues with the $filter parameter in Search actions

Fixed new user trigger logic

Additional resources:

Install and start using the Microsoft Entra ID (Azure Active Directory) connector



JAMF is a software company that specializes in helping organizations manage and control their Apple devices, such as Macs, iPhones, and iPads. It simplifies tasks like device setup, application management, security enforcement, and remote troubleshooting for IT administrators. Essentially, Jamf makes it easier for organizations to handle and maintain their Apple device infrastructure.

Enhancements made:

Added client_credentials auth method

Fixed schema generation issue in Create computer invitation action

Replaced custom action template with the platform’s built-in version

Additional resources:

Install and start using the Microsoft JAMF connector

Abbyy Flexicapture


Abbyy Flexicapture is a highly accurate and scalable document workflow platform. It intelligently captures, classifies, and transfers critical data from unstructured and structured documents to the right process, workflow, or decision engine.

Enhancements made:

Added region as a field in the connection block. This will allow users to select the region their Abbyy Flexicapture cloud server resides in.

Process a file – Added retry mechanism for 500 Internal Server Error when checking status.

Process a file: Added option to configure the time interval and maximum steps.

Additional resources:

Install and start using the Abbyy Flexicapture connector



Solace is a complete event streaming and management platform for the real-time enterprise. The Platform helps enterprises design, deploy, and manage event-driven architectures (EDAs) across hybrid cloud, multi-cloud, and IoT environments, so enterprises can be more integrated and event-driven.

Enhancements made:

Added trigger New message in Queue and action Publish message to Queue.

Deprecated trigger New message in Topic because the same result can be achieved by using the new trigger with a single topic input.

Additional resources:

Install and start using the Solace connector



Monday is a cloud-based platform that allows users to create their own applications and work management software.

Enhancements made:

Added “Move item to board“ action.

Fixed issues with “Column value“ fields.

Additional resources:

Install and start using the Monday connector


Bug fix

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal, and a knowledge base.

Bug Fixes:

Fixed a bug in generating multi-select picklist values

Added missing fields across all objects

Additional resources:

Install and start using the Freshservice connector

Azure Service Bus


Azure Service Bus is a cloud messaging service provided by Microsoft Azure. It enables communication between applications and services in a decoupled manner, allowing them to exchange messages and events. Azure Service Bus supports both asynchronous messaging patterns and publish/subscribe messaging.

Enhancements made:

Improved Broker properties schema

Fixed the empty batch trigger job bug

Additional resources:

Install and start using the Azure Service Bus connector



SmartRecruiters is a cloud-based talent acquisition platform that offers a comprehensive set of recruitment tools and features. It is designed to streamline and optimize the hiring process for organizations of all sizes. SmartRecruiters provides a centralized platform where recruiters and hiring managers can manage job postings, applicant tracking, candidate communication, and collaboration.

Enhancements made:

Added more actions that cover the following objects: User, Job, Application

Additional resources:

Install and start using the SmartRecruiters connector

The post Community Connectors: What’s new in January appeared first on Workato Product Hub.

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